Platform 03 / 18
Business domain
Grid & Generation OperationsTHOR
End-to-End Utility Management System
Enterprise utility management platform for distribution, retail, and service sectors covering contract management, billing, collection, field operations, and receivable tracking. Features a dynamic process engine with state-machine architecture, plugin system for third-party customization, and low-code configurable components. A domestic alternative to SAP IS-U and Oracle CC&B with 300+ integrations as a centralized system.
03Highlights
- 01End-to-end contract management, billing, collection, and receivable tracking
- 02Dynamic process engine with configurable state-machine workflows
- 03Plugin architecture enabling third-party integrator customization
- 04Low-code configurable structure with master-data and maintained-table components
- 05300+ integrations as the central hub for utility operations
- 06CRM with comprehensive installation management and 20+ detail tabs
- 07Hierarchical tariff and billing component configuration
- 08Accrual processing with detailed consumption breakdown (active/reactive energy)
- 09Field operations and work order management
- 10Visual state flow diagrams for process monitoring and tracking
- 11Dynamic form definitions and approval screen management
- 12Domestic alternative to SAP IS-U and Oracle CC&B
03Modules
| Code | Module | Scope |
|---|---|---|
| CRM | Contract Management | End-to-end customer and installation management, 20+ detail tabs, hierarchical asset tracking, contract lifecycle |
| BILLING | Billing | Tariff configuration, accrual processing, active/reactive energy breakdown, billing component hierarchy, invoice generation |
| PAYMENT | Collection | Payment processing, installment plans, payment channels, receipt management, reconciliation |
| MDM | Data Management | Master data, maintained tables, low-code configurable components, dynamic form definitions, approval workflows |
| WM | Field Operations | Work order management, field crew scheduling, mobile workforce, state-machine driven process tracking |
| DMS | Receivable Tracking | Debt management, aging analysis, enforcement processes, legal follow-up, collection workflows |
- CRMContract Management
- End-to-end customer and installation management, 20+ detail tabs, hierarchical asset tracking, contract lifecycle
- BILLINGBilling
- Tariff configuration, accrual processing, active/reactive energy breakdown, billing component hierarchy, invoice generation
- PAYMENTCollection
- Payment processing, installment plans, payment channels, receipt management, reconciliation
- MDMData Management
- Master data, maintained tables, low-code configurable components, dynamic form definitions, approval workflows
- WMField Operations
- Work order management, field crew scheduling, mobile workforce, state-machine driven process tracking
- DMSReceivable Tracking
- Debt management, aging analysis, enforcement processes, legal follow-up, collection workflows
03Screenshots
03Platforms in the same domain