THOR

End-to-End Utility Management System

Enterprise utility management platform for distribution, retail, and service sectors covering contract management, billing, collection, field operations, and receivable tracking. Features a dynamic process engine with state-machine architecture, plugin system for third-party customization, and low-code configurable components. A domestic alternative to SAP IS-U and Oracle CC&B with 300+ integrations as a centralized system.

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Key Features

End-to-end contract management, billing, collection, and receivable tracking

Dynamic process engine with configurable state-machine workflows

Plugin architecture enabling third-party integrator customization

Low-code configurable structure with master-data and maintained-table components

300+ integrations as the central hub for utility operations

CRM with comprehensive installation management and 20+ detail tabs

Hierarchical tariff and billing component configuration

Accrual processing with detailed consumption breakdown (active/reactive energy)

Field operations and work order management

Visual state flow diagrams for process monitoring and tracking

Dynamic form definitions and approval screen management

Domestic alternative to SAP IS-U and Oracle CC&B

Modules

CRM

Contract Management — End-to-end customer and installation management, 20+ detail tabs, hierarchical asset tracking, contract lifecycle

BILLING

Billing — Tariff configuration, accrual processing, active/reactive energy breakdown, billing component hierarchy, invoice generation

PAYMENT

Collection — Payment processing, installment plans, payment channels, receipt management, reconciliation

MDM

Data Management — Master data, maintained tables, low-code configurable components, dynamic form definitions, approval workflows

Field Operations — Work order management, field crew scheduling, mobile workforce, state-machine driven process tracking

DMS

Receivable Tracking — Debt management, aging analysis, enforcement processes, legal follow-up, collection workflows

Screenshots